# Due Help Centre

> Help Centre

## General

- [What is Due?](https://help.due.network/en/articles/8491540-what-is-due.md)
- [In which regions is Due available?](https://help.due.network/en/articles/8491933-in-which-regions-is-due-available.md)
- [What onchain networks are supported?](https://help.due.network/en/articles/8519380-what-onchain-networks-are-supported.md)

## Onboarding

- [Who can open a Due account?](https://help.due.network/en/articles/8491657-who-can-open-a-due-account.md)
- [How do I sign up?](https://help.due.network/en/articles/8491546-how-do-i-sign-up.md)
- [How do I activate my account?](https://help.due.network/en/articles/8491638-how-do-i-activate-my-account.md)
- [How do I set up my Vault?](https://help.due.network/en/articles/8491639-how-do-i-set-up-my-vault.md)
- [How do I connect an external wallet?](https://help.due.network/en/articles/8491645-how-do-i-connect-an-external-wallet.md)
- [What documents are required to get verified for fiat access?](https://help.due.network/en/articles/8491646-what-documents-are-required-to-get-verified-for-fiat-access.md)
- [Why is my account verification pending?](https://help.due.network/en/articles/8491654-why-is-my-account-verification-pending.md)

## Platform

- [How do I deposit money to my account?](https://help.due.network/en/articles/8491699-how-do-i-deposit-money-to-my-account.md)
- [How do I add money using local currency?](https://help.due.network/en/articles/8491701-how-do-i-add-money-using-local-currency.md)
- [How do I add money using crypto?](https://help.due.network/en/articles/8491700-how-do-i-add-money-using-crypto.md)
- [How do I send money?](https://help.due.network/en/articles/8491685-how-do-i-send-money.md)
- [How do I process a refund?](https://help.due.network/en/articles/8519383-how-do-i-process-a-refund.md)
- [Can I open multiple accounts?](https://help.due.network/en/articles/9350676-can-i-open-multiple-accounts.md)
- [What fees will I be charged?](https://help.due.network/en/articles/8491690-what-fees-will-i-be-charged.md)
- [Where can I send/receive money to/from?](https://help.due.network/en/articles/8491678-where-can-i-send-receive-money-to-from.md)
- [Is the FX rate I'm getting final?](https://help.due.network/en/articles/8492141-is-the-fx-rate-i-m-getting-final.md)
- [Are there any transaction limits?](https://help.due.network/en/articles/8491675-are-there-any-transaction-limits.md)
- [What local payment methods are available?](https://help.due.network/en/articles/8498575-what-local-payment-methods-are-available.md)
- [Can I hold local currency in my account?](https://help.due.network/en/articles/8492142-can-i-hold-local-currency-in-my-account.md)
- [Does Due provide IBANs, BIC codes or any other banking codes unique to my account?](https://help.due.network/en/articles/8492195-does-due-provide-ibans-bic-codes-or-any-other-banking-codes-unique-to-my-account.md)

## Paying with Due

- [How do I pay using my local currency?](https://help.due.network/en/articles/8519384-how-do-i-pay-using-my-local-currency.md)
- [Why am I being asked to share certain information during payment?](https://help.due.network/en/articles/8519405-why-am-i-being-asked-to-share-certain-information-during-payment.md)
- [How do I get a refund?](https://help.due.network/en/articles/8519409-how-do-i-get-a-refund.md)
- [How do I raise disputes?](https://help.due.network/en/articles/8519407-how-do-i-raise-disputes.md)
- [What fees will I be charged?](https://help.due.network/en/articles/8519412-what-fees-will-i-be-charged.md)

## Support

- [How can I contact customer support?](https://help.due.network/en/articles/8492172-how-can-i-contact-customer-support.md)
- [How do I raise a complaint?](https://help.due.network/en/articles/8492188-how-do-i-raise-a-complaint.md)
- [How do I deactivate my account?](https://help.due.network/en/articles/8795991-how-do-i-deactivate-my-account.md)

## Security

- [How are my funds stored?](https://help.due.network/en/articles/8491666-how-are-my-funds-stored.md)
- [Does Due custody my funds?](https://help.due.network/en/articles/8491663-does-due-custody-my-funds.md)
- [What is a passkey and how do I set it up?](https://help.due.network/en/articles/9350533-what-is-a-passkey-and-how-do-i-set-it-up.md)
- [What is a recovery key and how do I set it up?](https://help.due.network/en/articles/9350534-what-is-a-recovery-key-and-how-do-i-set-it-up.md)
- [Approving new passkeys on a different device](https://help.due.network/en/articles/9921823-approving-new-passkeys-on-a-different-device.md): If you want to approve a new device

## Legal

- [Is Due a bank?](https://help.due.network/en/articles/8491660-is-due-a-bank.md)
- [Is Due licensed?](https://help.due.network/en/articles/8491661-is-due-licensed.md)